Refund and Returns Policy

THE GOLDEN RULE (MANDATORY)

IMPORTANT: Once a product is installed on a bike, fitted, or used, it is NOT accepted for return or exchange, regardless of the time passed. Please thoroughly inspect all parts for fitment and quality before attempting installation.

     Order Cancellations & Refunds

• Before Dispatch: You are eligible for a full refund with no deductions if you cancel before the order is shipped.

• After Dispatch: Once an order has been handed to the courier, it is no longer eligible for a standard refund.

• Processing Time: Approved refunds are credited to your original payment method within 7–10 business days.

  Right to Refuse Service

  • FancyBikes.pk reserves the right to refuse orders, parcel dispatch, or services to any customer where there are reasonable concerns about policy abuse, product damage, misuse of the 7-day return policy, or actions intended to cause financial loss or damage the company’s reputation.

    7-Days Return & Exchange Policy

   You may request a return or exchange within 7 days of receiving your order. 

                                                                                                    Strict Eligibility Criteria:

• Items must be brand new, unused, and never installed.

• Products must include all original packaging, tags, labels, and accessories.

• Non-returnable items: Customized products, promotional/sale items, and any items showing signs of mounting, bolt marks, or scratches.

 Return Process & Shipping

1. Contact Support: Contact us via WhatsApp 0336-800-2220 with your order details to initiate a request.

2. Approval & Shipping: Once approved, pack the item securely and send it via a trusted courier service.

3. Inspection: We will process your exchange or store credit within 5–7 business days after receiving and inspecting the item.

• Note: Customers are responsible for all return shipping costs.
  
  FancyBikes.pk will be responsible for return shipping costs if the wrong product was sent due to human error.

  Refund Scope: Please note that only the product cost will be refunded; original Shipping and Tax charges are non-refundable.

  Non-Refundable Booking Fee Rs 1,000/-

   The RS. 1,000/- booking amount is non-refundable if a parcel is returned to us due to:

  • Refusal to accept the delivery.

  • Consignee being unavailable or unreachable by the courier.

  • Reason: Courier companies charge for every delivery attempt and return journey; this fee covers those logistics and packaging costs.

 Delivery & Bulk Orders

• Courier: We use Leopards Courier (3–5 working days delivery across Pakistan).

• Tracking: While we assist with updates, the courier operates independently and is responsible for transit delays.

• Bulk Orders: We require full payment in advance for all bulk order processing and dispatch.
  
  Policy Notice: FancyBikes.pk deals exclusively in aftermarket motorcycle accessories and does not deal in spare parts or accessories for Honda CD 70, Honda CG 125, or Pridor 100cc. We specialize solely in aftermarket motorcycle accessories, upgrades,

Contact Us for Assistance

WhatsApp: +92 3368002220

Email: [email protected]

Address: Fancybikes.pk Flagship Store Opposite Rawalpindi Medical University, Tipu Road, Near To Murree Road, Rawalpindi.